Adjusting settings in the program is also a transparent and fairly straightforward process, which is both its greatest strength and weakness. As open-source software, it’s community supported and vetted. Its website may look like an early 2000s relic, but you can’t argue with TightVNC’s reliability or its reputation. The company has addressed these issues and released patches immediately, but if you have high concerns around security, you may be more comfortable with an alternative solution. The only drawback to TeamViewer stems from high-profile vulnerabilities that have come to light, most recently last summer.

(You can read up on how to establish a remote connection and much more in TeamViewer’s own clear instructions.) But because this program is designed for IT professionals, you get more features and granular control over settings. With a modern, user-friendly interface, it makes the setup and connection process simple. One of the most popular options for remote desktop access is TeamViewer, which is free for personal use. This solution actually works across different operating systems, so if they’re on a Windows PC and you’re on MacOS or Linux (or heck, even a smartphone), you can still help them out.

Windows 10 teamviewer unattended access